William Z.'s review of RazorGator, Inc.

RazorGator, Inc.

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Complaint Posted 6/24/2009
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Review 6/24/2009
Do not even think about buying tickets from here. It's like the "McDonalds" of the internet. Something will be messed up with your order. I think they make it a point to see that everybody's order is wrong in some way! I placed my order for a moderate savings off of the official event website priced. Received an update e-mail telling me my tickets are unavailable, and that I need to call them. In this call they told me I would need to pay an extra $230 to get the available ticket, which is $200 more than the official event website. They did not honor their guarantee. I talked to a supervisor and he actually told me anybody can place whatever tickets they want on there, whether they have the tickets or not. I can't believe they don't make the sellers enter a contract to ensure that their tickets are available for the posted price, and if they aren't at the time of purchase, then the seller should be responsible for covering the cost difference to replace the tickets. Extremely disgusted with the whole experience. Will never consider the site again, and will tell everybody I know to never consider them as a possibility.
 
 
 
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Additional Business Information
Hours   6am to 7pm Mon-Fri, 8am to 1pm Sat-Sun and holidays (all times are Pacific) Phone   (310) 481-3400 Address   4094 Glencoe Avenue, Suite A
Marina Del Rey, CA 90292
Website   http://www.razorgator.com Email   Diane.langley@razorgator.com
Contact   Diane Langeley Other  
 
 
 
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